Hotel Consultancy
The journey to recovery may seem uphill, but we have broad shoulders and we’re used to carrying heavy bags. We want you to succeed so much, that if needed, we’ll drag you kicking & screaming there
- Asset Management
- F&B Concept Creation
- Hotel Facility & Design Review
- Project Oversight/Advice
- Operation Audits
- Mystery Shopper
Restaurants & Bar Consultancy
In a highly competitive world you need the best advice to create that unique experience and profitable operation. With our eye for detail and REBEL approach we will help you put the “X” in your success
- Feasibility & Market Surveys
- F&B Concept Creation
- Facility & Design Review
- Menu, Wine and Beverage List Development
- Menu Engineering
- Operational Audits
- Mystery Shopper
- Opening Assistance & Support
- Product Review
- Sales & Marketing Strategy (PR, Sales, Marketing, Digital)
Recruitment & Coaching
Wrong people in the wrong seat is a gut wrenching issue that keeps you awake at night.
Let us help you find the right person for the job to start with or get those on board doing the right stuff with the right mindset
- Executive Selection
- Executive Development
- Coaching for Managers to get the best out of people
Training Services
From technical and operational skills to hard skills like communication, resilience and leadership, you & your team will love our entertaining training style while embedding essential know-how
- Leadership
- Strategic Planning
- Communication
- Wine, Beverage & Bar
- Restaurant Services
- Customer Service (Hospitality, Retail, Tourism)
- Resiliency
Business Services
Business problems suck energy, time and resources. We’re here to get you out of hell so you may focus on what inspires you to do business.
- Non-Executive Board Positions/Directorship
- Advisory Positions
- Event Planning
- Franchise Representation
- Franchise Assessment and Negotiation
- Franchisor-Franchisee Alignment
- Business Development
- Customised Hospitality Merchandise Conceptualisation and Development
REBEL Mystery Shop
You don’t know what you don’t know and you can’t change what you’re not aware of.
Our bespoke “mystery shop” gets you REAL answers!
- We tell it like it is! Brutal Hard-Core Facts on everything. If you don’t want the Raw Truth then don’t engage us!
- Optional action plan development with your team to get “buy-in” and “commitment”
Your Journey to Success
Whilst all our services are customizable, our approach is broken into 3 phases. You decide how far your journey goes
Down & Dirty
- Determine what’s keeping you awake at night, what isn’t working and what’s been done to try to fix it
- Get nosey and review your plans, existing operation and people so we can give you an authentic and real-life reality check
Ditch & Develop
- Based on the reality check and your overall outcome, we’ll offer strategies of what to leave behind and what your team needs to implement
- You’ll get our take on your 3 greatest opportunities – whether you take action on them is up to you
Dog & Bone
- Let us at it and we’ll work with your team and develop, train, coach and whip the business into shape
- And we’ll give you a shiny presentation to show you how successful it was
- And we’ll let you know how to keep it that way